Publications & Thought Leadership
Explore our collection of white papers, articles, book reviews, and presentations. Insights on customer-first strategies, business performance, and strategic thinking.
Featured Publication
Save Your Windows 10 Machine: Install Linux. It's Easy.
Suggestions on how to avoid creating e-waste with Windows 10 machines. Install Linux.
Customer Service and AI - Put the Customer First
How AI can transform customer service, increasing customer satisfaction, focusing on customer goals and providing opportunities for both cost reduction and revenue enhancement.
Ride the Learning Curve with Effective Cloud Implementation
Using the capabilities maturity model to improve cloud performance.
How AI Driving a New Era of Cloud Adoption
Review of trends in cloud adoption driven by artificial intelligence technologies.
Why Convenience Stores Must Reinvent Themselves
Strategies for dealing with poor performance in convenience stores and exploiting the transition to EVs.
Innovation Blog Series
A comprehensive series of blogs exploring various aspects of innovation in business and technology.
Managing Websites During M&A Requires a Strategic Approach
Merger strategies and SEO considerations for website management during mergers and acquisitions.
Improve E-commerce Brand Experience with Personalization
Role of personalization in customizing user experience and driving e-commerce success.
Digital Virtues and Memes: What You Can Do to Regain Control
Strategies for privacy and saving money with the Internet in an increasingly connected world.
Innovation Zeitgeist: Digital Business Transformation
Product management strategy in a world where many companies are introducing the same offering at the same time. Comprehensive approaches to innovation beyond product innovation.
Riding the Tiger: How to Outsmart the Computer That Is After Your Job
A comprehensive guide on navigating the digital transformation era, managing information systems effectively, and delivering exceptional value to clients.
Want to Discuss These Ideas?
These publications represent just a fraction of our thinking. Let's discuss how these insights can be applied to your specific business challenges.
Schedule a Consultation